Briefing · Family Office

Wire fraud and deepfake calls: 7 questions a family office should be able to answer.

A short briefing on the places where wealthy families lose money. No technology, no fear, seven concrete questions.

Reading time 4 minutes Without any detail about your family Digital Shield · Switzerland

Most security conversations revolve around passwords and virus protection. For wealthy families the damage happens elsewhere: where money is released and where trust can be exploited. The following seven questions test exactly those places. You need no technology to answer them, only honest answers from your own house.

If you cannot clearly answer more than two of them with yes, a conversation is worthwhile.
01

Dual approval for payments

Does every payment above a defined amount require two people to approve it, regardless of who instructs it, even when the instruction appears to come from the principal?

02

Callback procedure with the bank

Is there a fixed rule that unusual or urgent payment instructions are confirmed back via a pre-registered number before they are carried out?

03

Protection against the cloned voice

Do you have an agreed code word or a control question for the case where a call supposedly comes from the principal, a family member or an advisor and pushes for immediate action?

04

Urgency as a warning sign

Does your team know that time pressure and confidentiality are the most common hallmarks of fraud, and are they allowed to slow such instructions down without fear?

05

Access when staff change

Is the access of household and family-office staff reliably and completely revoked on departure, including shared passwords and remote access?

06

Separating private and business

Are the accounts and devices through which family finances run kept separate from the everyday private accounts of family members, so that a compromised private account does not lead directly to the money?

07

The emergency is rehearsed

Does every person involved know what to do in the first thirty minutes when a fraud attempt, a lost phone or an account takeover comes to light, and have you played that through at least once?

These seven questions cover no technology. They cover processes and habits, and that is exactly where it is decided whether an attack becomes expensive or comes to nothing.

If you cannot clearly answer individual questions, that is no cause for worry but a good starting point. A confidential first conversation puts your situation into context, without you having to give a single detail about your family in advance.

Next step

Request a confidential conversation.

Swiss, discreet, independent. A first exchange puts your situation into context, without obligation.